Our Guarantee
About Our WARRANTY
We stand behind our products and services at Akicon Inc. Our service does not end when we deliver your products. Our warranty and satisfaction guarantee is our commitment to your satisfaction with our customer experience and your product.
We expect our customers to be satisfied with our products and services. Your complete satisfaction is important to us. If you are not happy or need any help regarding our products, the first thing that we invite you to do is to contact us via email (service@akiconshop.com). We are glad to spend that time solving your problems.
We offer a 90-day return guarantee.
Akicon has built our reputation by offering customers the best products and competitive prices for over ten years. Every purchase you make is 100% guaranteed. When you order from us (www.akiconshop.com), we check carefully to guarantee all items before shipment is brand new. If you receive things that are not what you expected or don't work within 90 days from the date of purchase, we'll exchange or refund you the money you paid. We guarantee that we will do our best to resolve your issue as quickly and thoroughly as we can. Please refer to our Return Policy for more detailed information about returns. We want you to be a lifelong customer.
We guarantee you a quick response.
We understand our customers want to hear from us as soon as possible. You don't want to wait for days for our responses. Our customer service team pledges that we answer your inquiries quickly within one working day, not later than two working days. You'll be pleased with our rapid response.
We guarantee your privacy will be respected.
We will not distribute your email address, receipt information, or any other personal information to others. We will never discuss your situation with anyone else. We want to earn your trust. We will always treat you with respect, and we value your privacy. Please refer to our Privacy Policy. if you want to know more about how we use your information.
We want to ensure you are happy with what you’ve bought from us.
* Your selection
* How it fits into your office & home
* The quality and appearance
* The value
* No kidding. We only want happy customers.
Let us know if you are unhappy with any product(s) or service(s). We'll work hard to make it right!
Suppose any of our products or services are not up to par. Here’s how to reach us.
Xuan - CEO
+1 888-828-2025
OR
+1（302）213-4406
xuan@akiconshop.com
